Your Shipments. Connected to the World.

Manage and follow your shipments through a convenient, easy-to-use tracking experience.

Track your shipment

Whether you send a few parcels a month or every day, our team will help you find the simplest way to ship with us.

Shipping services

Solutions for individuals and businesses, from single parcels to larger consignments.

View all services

International Parcel Shipping
Send parcels across borders with a tracking reference for every shipment.
Domestic Delivery
Pickup and delivery of parcels and documents within the country.
Freight Transportation
Transport for larger consignments, pallets and bulk goods.
Business Shipping
Regular shipping arrangements for companies and online sellers.
Shipment Tracking
Follow the recorded progress of your shipment online with your tracking number.
Logistics Support
Help with planning shipments, documentation and delivery questions.

Track every step online

Every shipment we register gets its own tracking number. Enter it on this website at any time to see where your shipment was last recorded.

A unique tracking number for every shipment
Tracking available in English, Polish, Japanese, Spanish and German
Works on your phone, tablet or computer

Pack it right

Good packing protects your items on the way. Follow these five simple steps before handing over your parcel.

Built around your shipment

Every parcel gets a tracking number and a recorded history, so you always know where it was last scanned.

A tracking number for every shipmentIssued the moment your shipment is registered.
Five languagesTracking in English, Polish, Japanese, Spanish and German.
Real people in supportWrite to us and a member of our team replies.

How it works

A clear process from pickup to delivery.

1
Book your shipment
Contact our team with the details of what you are sending and where it is going.
2
Receive a tracking number
Each shipment is registered in our system and given a unique tracking number.
3
Follow every update
Enter your tracking number on this website to see each recorded milestone.

Know where your shipment is

Enter your tracking number to see every recorded step, from pickup to delivery.

Questions about a shipment?

Our customer support team can help with tracking, delivery questions and new shipments.

Contact support

4

Delivery

Your shipment is handed over at its destination and the record is updated.

Use a sturdy box slightly larger than the contents.
Wrap each item separately and fill empty space so nothing moves.
Seal every seam with strong packing tape.
Remove or cover old labels and barcodes.
Put a copy of the delivery address and your contact details inside the box.

Shipping for businesses

Send regularly for your company or online shop? Talk to our team about an arrangement that fits how you ship.

Speak directly with our team about your shipments
Every shipment registered with its own tracking number
Share the tracking page with your own customers

Talk to our team

Track a shipment

Protect yourself from delivery scams

Criminals sometimes send fake messages that look like they come from a delivery company. Here's how to stay safe.

Check your tracking number only on our official website, by typing the address yourself.
Be careful with unexpected texts or emails asking you to pay a fee to release a parcel.
Never share card details, passwords or codes through a link in a message.
If you are unsure, contact us directly using the details on our contact page.

Common questions

Quick answers about tracking and sending shipments. Can't find what you need? Contact our support team.

Where do I find my tracking number?

Your tracking number is on the shipping receipt or confirmation you received from our team. It is a mix of letters and numbers, for example NV12345678901.

How often is tracking updated?

The tracking page shows each milestone as soon as our team records it. All times are shown in UTC.

Why can't my tracking number be found?

Check that the number is typed correctly — spaces and dashes don't matter. If it still can't be found, contact us and include the number so we can check it for you.

Is the estimated delivery date guaranteed?

No. The estimated delivery date is our team's best estimate and may change, for example because of customs processing or delays on the way.

Who can see my shipment details?

The public tracking page shows only the status, dates, and the cities and countries of origin and destination. Names, street addresses, phone numbers and email addresses are never shown.

How do I send a shipment?

Send us a message through the contact page with what you are sending, where it is going and when. Our team will reply with the next steps.

Talk to our team

Track a shipment

What your tracking status means

These are the milestones you may see on the tracking page, and what each one tells you.

Shipment registered
The shipment has been registered in our system.
Awaiting dispatch
The shipment is waiting to be dispatched.
In transit
The shipment is on its way.
Arrived at facility
The shipment has arrived at one of our facilities.
Customs processing
The shipment is being processed by customs.
Out for delivery
The shipment is out for delivery today.
Delivered
The shipment has been delivered.
Delivery exception
An issue is affecting delivery. Please contact support.

Ask us about packing

Report a suspicious message

Your Shipments. Connected to the World.

Track your shipment

What would you like to do?

Shipping regularly? Let's set it up together.

Shipping services

International Parcel Shipping

Domestic Delivery

Freight Transportation

Business Shipping

Shipment Tracking

Logistics Support

Track every step online

Pack it right

Built around your shipment

How it works

Book your shipment

Receive a tracking number

Follow every update

Know where your shipment is

Questions about a shipment?

Delivery

Shipping for businesses

Protect yourself from delivery scams

Common questions

What your tracking status means

Shipment registered

Awaiting dispatch

In transit

Arrived at facility

Customs processing

Out for delivery

Delivered

Delivery exception